AI Voice Analytics
Made Easy
See What Works In Every Sale
Track customer conversations to pinpoint key drivers of satisfaction and sales.
Evaluate staff efficiency transparently with data-backed insights for improvement.
Use customer data to guide top-tier sales strategies and service quality checks.
Record, Analyze, and Improve Every Customer Conversation
Trusted by These Brands
Customer Stories
SpaceSight’s detailed insights have been crucial in guiding our improvement initiatives, ensuring that all our stores perform at their best and are aligned with our retail presence and expansion strategies.
Yosie Harria Agung, Retail Director
OPPO Indonesia
What sets Whale apart is the accuracy of their data. The accuracy rate is impressively high at more than 95% which makes us confidence that we are making decisions based on reliable information.
Kalvin Lie, Owner
Amanaia Restaurant
One of the challenges we face is keeping every store aligned with our compliance policy. With Whale now the overall audit process is is more efficient and scalable. The audit efficiency has improved by 50%, helping us quickly spot issues and take timely action to resolve them.
Jaye Chye, Head of QA
ZUS Coffee
Real problems need simple solutions
New staff don't know how to sell like your best salespeople
Outcome
You don't know why customers leave without buying
Outcome
Staff miss chances to upsell or recommend products
Outcome
Customised with company name and staff name
Additional Information
Frequently Asked Questions
What are AI Voice Analytics?
AI Voice Analytics uses wearable recording devices (such as badges) to capture conversations. These recordings are analysed to support sales training, ensure compliance, and identify opportunities for upselling.
What makes it easy to use?
- Professional Onboarding: Expert-led sessions help users get started quickly and confidently.
- User-Friendly Dashboard: A clean, intuitive interface ensures ease of use across roles.
- Simple Navigation: Users can easily find and interpret the data they need without technical expertise.
- Clear Data Presentation: Insights are displayed through easy-to-understand charts and visuals for faster decision-making.
Do I need an IT person to use?
- No Technical Expertise Required: You don’t need an IT background to get started.
- Trained Partners for Setup: Our certified partners handle deployment and onboarding for you.
- Easy to Use: The interface is intuitive, making it easy for anyone to navigate and operate.
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